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Most common questions are answered under Frequently Asked Questions.
Use the chat feature or send us an email and we'll get in touch shortly. For priority support for existing users tap 💬 in the app.
App support for existing users
Open app and tap 💬 for priority support
General contact
hello@willapay.com
Brands and partnerships
Richard.blankley@willapay.com
Willa is for U.S. based creative freelancers, influencers and social media content creators.
Download the app from the App Store (iOS) or Google Play (Android) and follow the instructions to set up an account in less than two minutes.
You no longer need an invite to use Willa. Just download the app and open an account.
You can, but you don't have to. Independent contractors can also use Willa. It works the same way.
Willa is currently available in the United States.
Willa is funded by a team of entrepreneurs with a background in finance, influencer marketing, and building popular consumer apps like Candy Crush and Spotify. We are funded by EQT Ventures and several other investors. Prior to founding Willa, the Willa founding team started and built influencer marketing agency Relatable.
Data security is of the utmost importance to us and we take critical steps to safeguard your information. We meet the highest industry security standards and guidelines, ensuring that all of your data is managed safely and securely.
Opening an account is free. Head over to the Willa app for latest pricing and fee structure.
No.
No.
Funds in your Willa account can be transferred to any bank account or PayPal. You can also use your Willa Visa® Debit Card to pay for all your business expenses.
Yes, simply send two separate payment requests.
Yes, you'd simply send an invoice every month. There's currently no support to schedule recurring payment requests.
Yes, Willa is 100% safe for both freelancers and clients. Data security is of the utmost importance to us and we take critical steps to safeguard your information. We meet the highest industry security standards and guidelines, ensuring that all of your data is managed safely and securely.
Like PayPal, Willa lets you invoice your clients with a few clicks. However, Willa doesn’t stop there. We also take care of all the paperwork connected to invoicing, and our professional collections team will help you collect on any late client payments.That’s right, we have actual human beings working tirelessly to ensure you get paid on time! The Willa difference is that you never have to send another payment reminder, spend time or mental bandwidth stressing out about unpaid invoices. It’s like having your own finance team!
Willa handles all your paperwork, generates a professional invoice and takes care of the payment process for you. When your client pays, your Willa balance will be immediately updated to reflect the payment.
Yes.
Yes!
You can cancel any payment request up until the client has paid. This is useful for situations where you, for instance, mistype the amount. It can happen to the best of us!
Your client can pay their invoice any way they'd like. We currently offer wire transfer, PayPal, check, or card payment.
Yes.
No. Your client can use their own payment process And pay via a secure link, invoice or QR code.
Your client has the option to pay with a bank wire transfer, check, PayPal or debit/credit card. Your contact person can pay directly or forward the payment request to their finance team.
No. They'll get a professional invoice sent from Willa on your behalf.
We help you collect on late payments, and you’ll have instant access to your money the same moment your client pays.
Yes, we handle reminders and help you collect on all late payments. That’s why using Willa is like having your own personal finance team.
No. Our team will verify that their details are correct and take care of all administrative work.
